Our Corporate Plan 2026-30
Golding owns and manages over 8,500 properties and provides a home for more than 20,000 people. Our operating centre is Maidstone, and we employ over 300 colleagues to serve our communities. We pride ourselves on being a local, visible and listening landlord who makes a real difference.
Over the course of our last corporate plan, we delivered real and lasting progress for our customers, communities and colleagues. We’ve invested significantly in our existing homes, while continuing to develop much-needed affordable housing and advancing our major regeneration scheme. Alongside this, we’ve strengthened the way we understand and respond to our customers, listening more closely, building richer insight into their needs and preferences, and embedding their voice at the heart of our decision making.
Our services have improved, with greater satisfaction and more tailored support for customers. This progress was recognised through our 2026 inspection by the Regulator of Social Housing, where we successfully achieved C1, G1, and V2 gradings, providing assurance that we’re a well-governed, financially resilient organisation, delivering effective services with customers at the heart of our decision making.
We’ve developed this four-year corporate plan in consultation with our customers, our colleagues and our partners. We remain committed to being local, visible, and always listening, with our customers firmly at the heart of everything we do. By building on our achievements, working in partnership with our stakeholders and addressing the areas where we must do more, we’ll continue to build trust and ensure that the homes, services and support we provide make a real difference to the lives of those we serve.
Our values:
Our values guide our behaviours. In 2026, we introduced a fourth value as part of this corporate plan. We own it, focuses on empowering our people to take ownership and deliver consistently for our customers.
As the largest landlord in Maidstone, we embrace our social responsibility to invest in our communities and improve the life opportunities of our customers.
Our community activities support our work in building sustainable communities, through an innovative programme of projects and initiatives.