About us
In 2024 we celebrated 20 years of Golding Homes, following a stock transfer of homes from Maidstone Borough Council. Since then, we’ve invested heavily in regenerating our homes and neighbourhoods and committed to invest £103m in improving our existing homes, over years 2025-30. Our priority is to provide safe and secure homes for our customers and make sure our communities are places where people choose to live.
Our vision is for Golding to be efficient, local, visible and listening, providing sustainable homes and communities.
Today we own and manage just over 8,500 properties and provide homes to more than 20,000 people across Kent. We’re committed to providing excellent customer service and quality, safe homes for social, affordable and market rent and shared ownership. All our profits are invested back into improving our homes and services and building more new homes.
Our passion is to provide an excellent service and aspire to be an organisation of choice for our customers and colleagues. We employ over 300 talented people who’re committed to ensuring we deliver our promises. Read our Our Corporate Plan to find out more about our vision for the future.
Our values:
- We care
- We welcome new ideas
- We take pride
As the largest landlord in Maidstone, we embrace our social responsibility to invest in our communities and improve the life opportunities of our customers.
Our community activities support our work in building sustainable communities, through an innovative programme of projects and initiatives.
Equity, Diversity and Inclusion
We’re committed to building diverse talent at Golding and believe our strength comes from having many unique perspectives. We’re committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities. Find out more on: Equity Diversity and Inclusion and Gender pay gap | Golding Homes.
Customers at the heart
Our customers remain at the heart of everything we do. We are actively engaged with customers at all levels of the business and aim to listen and act on their feedback to drive our service delivery. You can find out more on customer engagement and our Customer Insight Group who scrutinise our services Get Involved | Golding Homes | Golding Homes
On Wednesday 30 April we held our main customer engagement activity of the year – The Big Door Knock.
Colleagues from across Golding Homes, including our CEO, Executive Team and Board members knocked on doors to listen and understand the best ways to stay in touch with our customers. We asked questions about how residents prefer to receive updates, told them about the support we can offer and used their feedback to inform service improvements.