About us

Golding is a community‑based housing association, centred around Maidstone, with a proud history of providing more than 8,500 homes and serving around 20,000 customers. In recent years, we’ve invested significantly in improving both our services and our homes, committing £103m between 2025 and 2030 and taking a thoughtful and balanced approach to development.

We completed our regulatory inspection in 2026, and are proud to have achieved a C1, G1, V2 grading. This reflects Golding as a strong, well‑governed and financially sound organisation.

Our vision is to be local and listening, visible and trusted, efficient in everything we do. 

We employ over 300 talented people who’re committed to ensuring we deliver our promises and keep customers at the heart of everything we do.

Our values: 

Golding is a place where people feel connected and valued. Our colleagues care deeply about their work, our customers are central to every decision we make, and our community links are a real source of pride. Our values are not statements on a page – they’re how we lead, how we make decisions and how we work together every day.

• We Care – We listen, we show respect, and we put people first.
• We Welcome New Ideas – We’re open, curious and willing to challenge ourselves to improve.
• We Take Pride – We focus on quality and take responsibility for the outcomes we deliver.
• We Own It – We act with integrity, follow through on our commitments, and support each other to make a difference.

For us, leadership – both executive and non-executive – is grounded in these values.

Equity, Diversity and Inclusion

We’re committed to building diverse talent at Golding and believe our strength comes from having many unique perspectives. We value diversity and welcome applicants from all communities. Find out more on: Equity Diversity and Inclusion and Gender pay gap | Golding Homes.

Customers at the heart

Our customers remain at the heart of everything we do. We are actively engaged with customers at all levels of the business and aim to listen and act on their feedback to drive our service delivery. You can find out more on customer engagement and our Customer Insight Group who scrutinise our services Get Involved | Golding Homes | Golding Homes

On Wednesday 29 April we held our second Big Door Knock – our single biggest customer engagement activity of the year.

Colleagues from across Golding Homes, including our CEO, Executive Team and Board members knocked on doors to listen and understand the best ways to stay in touch with our customers. We asked questions about how residents prefer to receive updates, told them about the support we can offer and used their feedback to inform service improvements.